By Matthew Alexander
Former White House press secretary Robert Gibbs had some tough words for the
Obama administration Monday, saying “I hope they fire” the people responsible
for the many glitches currently plaguing the healthcare.gov website.
“This is excruciatingly embarrassing for the White House and the Department
of Health and Human Services,” Gibbs said on NOW with Alex Wagner.
“This was bungled badly. This is not a server problem like too many people came
to the website, this is a website architecture problem.”
Gibbs noted that in the White House’s defense, buying health care wasn’t as
easy as buying a song on iTunes and referenced a Bloomberg column which noted that in Massachusetts, interested parties
registered an average of 18 inquiries before signing up.
Still, he said, the administration had no excuses.
“This is health care,” he said. “It’s very involved, people are going to take
their time with it, but boy if they don’t get these glitches figured out fast
people aren’t going to come back for visits 15 through 18 and I will say this–I
hope they’re working day and night to get this done and when they get it fixed,
I hope they fire some people that were in charge of making sure that this thing
was supposed to work.”
He added, “We knew there were going to be some glitches, but these are
glitches that, quite frankly, go way beyond the pale of what should be
expected.”
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